Privacy Policy

Last updated: December 2024

1. Information We Collect

When you use Exam Ranking, we may collect the following types of information:

  • Result documents and files you upload for rank calculation
  • URLs of result pages you provide
  • Basic usage analytics and performance metrics
  • Contact information when you reach out to support
  • Technical information like IP address and browser type

2. How We Use Your Information

We use the collected information for the following purposes:

  • Processing and calculating your exam ranks
  • Providing accurate performance analysis
  • Improving our calculation algorithms and services
  • Responding to support requests and inquiries
  • Ensuring the security and integrity of our platform

3. Data Security

We take data security seriously and implement appropriate measures to protect your information:

  • All data transmission is encrypted using SSL/TLS protocols
  • Uploaded files are processed in secure, isolated environments
  • Personal data is automatically deleted after processing
  • We use industry-standard security practices and regular audits
  • Access to data is restricted to authorized personnel only

4. Data Retention

We follow a strict data retention policy:

  • Uploaded files and result data are deleted immediately after processing
  • Calculation results are not stored permanently on our servers
  • Analytics data is anonymized and retained for service improvement
  • Contact information is retained only as long as necessary for support

5. Third-Party Services

We may use third-party services to enhance our platform:

  • Analytics services for understanding user behavior (anonymized)
  • Cloud hosting providers with appropriate security measures
  • Email services for communication and support
  • Payment processors for premium services (if applicable)

6. Your Rights

You have the following rights regarding your personal information:

  • Right to access information we have about you
  • Right to correct or update your personal information
  • Right to delete your personal information
  • Right to object to processing of your personal information
  • Right to data portability where applicable

7. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website traffic and usage patterns
  • Improve user experience and platform performance
  • Provide personalized content and features

8. Children's Privacy

Our service is intended for students of all ages. For users under 13, we require parental consent and take additional measures to protect children's privacy in accordance with applicable laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@examranking.com
Phone: +1 (555) 123-4567
Address: 123 Education Street, New York, NY 10001